RETURNS + SHIPPING

SHIPPING

Domestic shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. All orders are sent with USPS Priority Mail or USPS Priority Express. Promo of 'Free shipping within the U.S.' will be shipped via USPS Priority Mail. 

International shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. Shipping takes approximately 10-14 days with USPS or 6-10 days with UPS. A tracking # will be emailed to the customer once the order has shipped. Customs and duty fees not included, we do not refund shipping costs for customers that reject their packages upon arrival.

 

RETURNS

Merchandise must be returned to our returns department within 14 days of the delivery date for a full refund. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted. All bodysuits + swimwear are final sale. Items purchased on sale or items used with a promo code are final sale.

Please allow 3-5 days for the refund to be processed. No RA# is necessary. Make sure your name/order # is on the box or include any paperwork if available. Thank you for understanding, please contact us at info@shopblackwednesday.com if you have any concerns.

Black Wednesday Returns
1926 South Street
Unit 1  
Philadelphia, PA 19146
 

PRIVACY

What information do we collect?
We collect information from you when you register on our site or place an order. 
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: 
• To personalize your experience: Your information helps us to better respond to your individual needs) 
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you. 
• To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs. 
• To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. 
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.